Safe & Secure
Drive confidently with Safe & Secure
Use your VW Car-Net Safe & Secure subscription to get help when you're out on the road. You can drive with confidence, knowing we’re here for you when things don’t go quite like you planned. Safe & Secure Plan includes Emergency Assistance, Automatic Crash Notifications, Anti-Theft Alerts, Stolen Vehicle Location Assistance, Road Awareness Alerts, and Vehicle H.E.L.P.®.
Safe & Secure features
Some features and functions may not be available for certain models and model years. Check the chart below for more information on vehicle functionality.
Safe & Secure vehicle compatibility
Activation of all services requires a Car-Net® Subscription and acceptance of Terms of Service. Features listed may vary and are dependent upon the software version in your vehicle.
Year / Vehicle Type | Package / Service | Feature Exclusions |
|---|---|---|
Atlas Cross Sport |
|
|
Atlas |
|
|
Arteon |
|
|
Tiguan |
|
|
Passat |
|
|
Jetta |
|
|
Jetta GLI |
|
|
Taos |
|
|
Golf |
|
|
Golf GTI |
|
|
Golf R |
|
|
ID.4 |
|
|
ID. Buzz |
|
|
Package / Service
- Safe & Secure
Feature Exclusions
- Road Awareness Alerts and Vehicle H.E.L.P.® excluded for 2020-2023 Atlas Cross Sport
Find answers about connected vehicle services
The VW Help Center
Discover answers to frequently asked questions about software updates related to your vehicle. Explore a wealth of information to better understand our products and services.
