Always pay careful attention to the road, and do not drive while distracted. Not all features available on all operating systems. Message and data usage rates apply. App-Connect features require compatible device, operating system, and mobile apps. See mobile device and app providers for terms and privacy. Google and Android Auto are trademarks of Google LLC. Apple CarPlay is a trademark of Apple Inc.

Requires myVW account and acceptance of Car-Net Terms of Service. The Wi-Fi hotspot feature is intended for passenger use only. 4G LTE coverage is not available in all areas. See materials provided for terms, privacy, data security details. Requires trial or paid Wi-Fi plan from third party wireless provider.

Carefree Coverage available on all MY20 and newer vehicles. Carefree Maintenance provides 10,000- and 20,000-mile scheduled maintenance services or scheduled maintenance services for two years (whichever occurs first) as stated in the vehicle’s maintenance booklet. Does not include tire rotations, or other services or parts not specified in the owner’s literature. 3 years/36,000 miles (whichever occurs first) Roadside Assistance provided by a third party. May require additional payment for services rendered. 4 years/50,000 miles (whichever occurs first) New Vehicle Limited Warranty. See owner’s literature or dealer for warranty, maintenance program, and roadside assistance details, exclusions, and limitations. Car-Net Remote Access services require cellular connectivity, GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles. Other Car-Net services require a trial or paid subscription. See additional important information at vw.com/carnet.       

Car-Net connected vehicle services are available on most MY20 and newer vehicles and require a trial or paid subscription, some of which may have their own terms and conditions. All connected vehicle services require the myVW app and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Services depend on connection to and continued availability of 4G LTE cellular service, which is outside of Volkswagen’s control. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of cellular connectivity that relies on existing vehicle hardware. All services are subject to change, discontinuation, or cancellation without notice. Certain Car-Net connected vehicle services may require additional payment for emergency or other third-party services rendered such as towing or ambulance transport services. Message and data rates may apply for app and web features. Connected vehicle services are not available on most MY20 Passat vehicles. See Terms of Service, Privacy Statement, and other important information at vw.com/carnet. Always pay careful attention to the road and do not drive while distracted.5-year Car-Net Safe & Secure services available on most MY20 and newer vehicles. For customers who do not have an existing Safe & Secure plan, the Safe & Secure included plan will begin on original (new, unused) vehicle in-service (purchase) date or June 1, 2023, whichever is later. Connected vehicle services are not available on most MY20 Passat vehicles. Valid in the U.S. only. Rental fleet vehicles and vehicles that are or have been classified as totaled, salvaged, or rebuilt are not eligible. Paid subscription is required to continue services after included plan expires. All services and features may not be available on all vehicles. For example, ID.4 vehicles do not include Stolen Vehicle Location services or Anti-Theft Alerts, and MY21 ID.4 vehicles do not have the Information Assistance service.

Vehicle Service Protection coverage runs concurrently with any applicable manufacturer’s warranties. In-warranty plan expiration is measured in time/miles from the Manufacturer’s Original In-Service Date and zero (0) miles. Out-of-warranty plan expiration is measured in time/miles from the Agreement Purchase Date and the Current Odometer Reading.